Shipping policy
At Rugs Online Rugs, we offer fast delivery Australia-wide and dispatching all orders within 1 to 3 business days on average.
It is always our intention to get your order to you as quickly as possible. Once your rug gets dispatched from our Sydney warehouse, you will be updated via e-mail with a tracking link and you can monitor your rugs delivery online. We take responsibility to deliver your order at ground level only. We use a combination of Allied Express, Fast-way, Couriers Please, Australia Post, Hunter Express and Aramex.
We offer from $29.95 delivery fee on all orders with the below conditions:
- All remote and regional areas will be calculated case by case.
- All freight costs will be discussed with customers if they exceed of $50 before dispatch of orders.
Shipping Australia Wide. (Except Exclusion Postcodes Below)
Please note: We DO NOT deliver to PO Box address. A valid street address is required to process the order.
Authority To Leave
All deliveries are contactless since the Covid lockdown periods. Rugs will be on premises when it's safe to do so. Please check the tracking link provided at dispatch to view the day of delivery. While every effort is made to provide a seamless and safe delivery process, once the rug has been delivered to you, we are unfortunately not able to assist in the event your rug does not get picked up and is misplaced/stolen.
We ship rugs daily to all metro areas of Sydney, Melbourne, Adelaide, Brisbane, and Perth. We also cover all outside metro areas within NSW, QLD, VIC, SA, WA and ACT.
Delivery to below post codes are not included in normal shipping and will be charged based on weight and dimensions and distance OR no service area codes, Please contact us for freight charges before placing order.
EXCLUSION POSTCODE
822 4890 4874 4854
840 4891 4875 4855
845 4895 4876 4856
850 5373 4878 4858
851 6798 4880 4859
854 6799 4881 4860
861 6850 4885 4311
862 6725 4886 4871
872 6430 4887 4872
874 6728 4888 4873
880 4655 4183 4741
885 4670 4285 4750
886 4673 6284 4757
852 4674 4556 4801
2328 4676 4570 4804
2329 4677 4571 4806
2580 4678 4581 4816
2880 4703 4600 4817
2898 4713 4650 4819
2899 4740 4825 4820
2803 6281 4828 4850
4822 4824 4829 4830
4823 4470 4477 4807
6728 6740 6707 6701
6762 6220 6620 6210
881 6510 6290 6280
6208 6725 4520 4720
6317 6300 6310 6320
6321 6325 7255 7256
6230 6321 6233 6244
6370 6530 6535 6525
6537 6536 7253 7257
3407 4803 6255 4310
6743 6330 2350 6722
6315 2775 6284 6275
6330 6324 6714 2083
6450 5223 4728 6285
2627 6333 6284 6751
2325 2848 6282 6211
6714 2329 6034 6718
6232 4821 6566 2339
2869 6532 6215 4370
6083 6056 3435 4671
Delivery times will vary, but the following information provides an estimate of delivery times throughout Australia from time of dispatch:
Sydney Rug Delivery
Rugs delivered to Sydney generally take 2-4 business days and within New South Wales 3-7 business days after dispatch.
Melbourne Rug Delivery
With similar delivery times to Sydney, Melbourne generally take 2-4 business days and within Victoria will arrive 3-8 business days after dispatch.
Brisbane Rug Delivery
Rug orders made from within Brisbane, Queensland are also speedy - taking on average 4-8 business days. Allow some extra time for delivery if placing an order outside of Brisbane up to 8 business days after dispatch.
Adelaide Rug Delivery
Rug orders made from within Adelaide, South Australia are also speedy - taking on average 4-7 business days. Allow some extra time for delivery if placing an order outside of Adelaide up to 8 business days after dispatch.
Perth Rug Delivery
Rugs delivered to Western Australia Or from WA to East Coast will take longer than usual - as these rugs are coming from Sydney or Perth. Even so, we use the fastest mode of land transport available and your rugs should arrive in Perth sooner than regional WA averaging about 7-14 business working days from dispatch.
Northern Territory Rug Delivery
Rugs as expected to NT can take up to 14 business days from date of dispatch.
For more information contact us by using contact us: info@rugsonlinerugs.com.au